Knowledge Base

Getting started

Creating an account
Verifying your email
Finding slots and products
Buying your first product

Orders & delivery

How orders work
Finding your purchases
Downloading delivered items
Order statuses
Leaving a review

Payments & wallet

Lunex Balance
Adding funds
Withdrawals
Payment methods
Transaction history

Selling on Lunex

Creating a slot
Adding products
Managing orders
Managing reviews
Slot analytics
Founding Sellers Program

Account & security

Account settings
Changing your password
Resetting your password
Account security

Support

Creating a support ticket
Tracking ticket status
Reporting a problem
Contacting support